Support
Gayle Media Services LLC
A real person reads every message sent to the address below — the same person who writes the code. Most enquiries get an answer within one business day.
Get help
Email john@gaylemediaservices.com and include as much of the following as you can. It genuinely speeds things up:
- Which app, and the version number shown on its settings or about screen.
- Your device and OS version, for example “iPhone 15, iOS 18.4”.
- What you expected to happen, and what happened instead.
- A screenshot or screen recording if the problem is visual.
- Roughly when it happened, so we can find it in the logs.
Apps
Cresium Capital — the private member portal for Cresium Capital Partners. Access is by invitation from the partnership. If you cannot sign in, or you need your account restored, contact the partnership directly or email us and we will route it. The listing is on the App Store.
Our full catalogue is on our App Store developer page. Android listings are being prepared on Google Play.
Account deletion
If an app of ours holds an account for you and you want it deleted, email us from the address on the account with the subject “Delete my account”. We will confirm, remove the account and its personal data, and tell you when it is done. Records we are legally required to retain are the only exception, and we will say so explicitly if any apply.
Security
If you have found a vulnerability in one of our apps or servers, please report it to john@gaylemediaservices.com before disclosing it publicly. We will acknowledge the report, keep you updated, and credit you if you would like to be credited.
New projects
Looking to have something built rather than fixed? Head back to the main page and tell us what it needs to do.